Return Policy

We will happily offer a refund or exchange if an item has a major problem.

This is when the item:

• Has a problem that would have stopped someone from buying the item if they had known about it
• Is unsafe
• Is significantly different from the sample or description
• Doesn’t do what we said it would, or what you asked for and can’t be easily fixed.

Alternatively, you can choose to keep the item and we will compensate you for any drop in value. If the problem is not major, we will repair the item within a reasonable time. If it is not repaired in a reasonable time you can choose a refund or replacement.

Please keep your proof of purchase —e.g. your receipt.

If you have simply changed your mind, please just let us know and we'll try to work something out. (you may be required to pay postage each way)